What is Performance Management Assignment Example | Topics and Well Written Essays - 1500 words

What is Performance Management - Assignment Example By setting a standard process of performance, employees know what is expected of them, and understand the responsibilities in which they are accountable. Performance of employees needs to be monitored regularly as well to know how well they are doing their job. Regular monitoring is needed so that remedial measures can be acted upon immediately to reduce wastes and costs if work is found unacceptable. Value to management Results of monitoring determine the kind of development and training an employee needs. Training can be given to an employee to prepare his/her for higher responsibilities or just to improve his/her skills in her present work. At the end of the evaluation period that is usually set and agreed by employee and supervisor, a rating is given to the individual employee. A rating becomes an overall comparison between periods of performances to no improvement. Management, at times, compares the overall performances of employees. A top rating performer is usually rewarded by management with awards and incentives, usually done on a year to year basis.  An example is the top achiever award for sales in the company which is awarded cash incentives.  Business behavior means ethical behavior in the conduct of business usually governed by the principles of right and wrongs of human conduct. In business, it is defined as the moral values governing business behavior and restrains companies from pursuing the interest of the shareholder at the expense of all other considerations†. I have inferred this law as the â€Å"Cause and Effect† that covers the â€Å"laws of belief, expectations, attraction, and correspondence† (Tracy, B. 2002). These, I believe, are unbreakable, because it rationalizes causes why one is successful and an achiever, it gives justification for one’s status of happiness, and why there are prosperity and poverty in life. It is argued that when one believes truly in oneself and with firm resolve, this will become a reality. For instance, in starting a business, one should truly believe that it will succeed, therefore, he puts everything in all honesty, his best inputs.

Four Season Hotel in Guangzhou Thesis Proposal Example | Topics and Well Written Essays - 3750 words

Four Season Hotel in Guangzhou - Thesis Proposal Example This list should be alphabetized and stapled to the back of the proposal form. (You should not attach copies of the publications). Â  The Research Context/background: In this research study, the main focus is on the hidden rationales that affect the service quality and customer loyalty and their relation. This research would try to explain the theory of service quality and customer loyalty. Â  The significance of Study: The aim of this research is to study the relationship between service quality and customer’s loyalty. This is key to increase the loyalty of customers. Service quality and customer loyalty are directly proportional to each other. The greater the quality of service, greater would be the loyalty of the customer to the brand. Â  Theoretical Framework: Service Quality and Loyalty of Customer are key variables of this study. This study envisages identifying the role of service quality in formulating a strategy to attain customer’s loyalty. Â  In the past, many similar research studies have been conducted in hotel and hospitality industry. These studies also tried to unearth the hidden rationales behind the service quality. No study specific to food and beverages department of Four Seasons Hotel, Guangzhou, China has yet been conducted. So, this research study is different than other research studies in many aspects. This study would shed light on the working of an American hotel chain in a highly competitive market like China. Following are some main points derived from a literature review of similar research studies.